Customer Support Executive

Sacred Mind Infotech; Gurugram District; On-site; INR 250,000 - 450,000; Full time

Job summary

Sacred Mind Infotech is hiring a Customer Support Executive in Gurugram to handle international customer queries by phone and email, ensuring high NPS through timely resolutions. The role collaborates with cross-functional teams to drive process improvements and service excellence.

Requires UG degrees (B.Com, B.A, B.Sc) in any specialization and strong communication skills to engage with clients globally. Join a dynamic team focused on customer success and operational excellence.

Qualifications

• UG degree in commerce, arts or science preferred.
• Strong communication and interpersonal skills for customer interactions.

Responsibilities

• Manage international customer queries via phone and email.
• Maintain high NPS through timely resolutions.
• Collaborate with cross-functional teams on process improvements.

Education

B.Com in Any Specialization

B.A in Any Specialization

B.Sc in Any Specialization

Job description

Customer Support Executive

Role Category: Customer Success, Service & Operations - Other

Responsibilities:

• Manage international customer queries via phone and email
• Maintain high NPS through timely resolutions
• Collaborate with cross-functional teams on process improvements

Education

UG: B.Com in Any Specialization, B.A - Bachelor of Arts in Any Specialization, B.Sc in Any Specialization

Key Skills

Skills highlighted with ‘’ are preferred keyskills