Customer Support Executive

Healthmug; Delhi; On-site; INR 279,000 - 390,600; Full time

Job summary

Healthmug is seeking candidates for a customer service role to handle queries and escalations via phone. Key responsibilities include making outbound calls to verify details of Cash on Delivery customers and ensuring order authenticity before processing.

The position requires at least a graduate level of education. Join our dedicated team at Healthmug, a leading e-commerce platform in health and wellness products.

Qualifications

• Handle customer queries and escalations via calls.
• Outbound calls to verify COD customer details.

Education

Any Graduate

Job description

Posted: 2 days ago Openings: 2 Applicants: 31

Responsibilities

• Handle queries and escalations of customers on calls received via the customer care number of the brand.
• Make outbound calls to Cash on Delivery (COD) customers to verify their details and confirm order authenticity before processing orders.

Role Category

Customer Success, Service & Operations - Other

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Healthmug is a leading e-commerce platform specializing in health and wellness products. We offer a wide range of medical, herbal, and homeopathic products to support a healthy lifestyle.

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