Customer Support Executive

TVB Healthcare Pvt. Ltd.; Delhi; On-site; INR 350,000 - 600,000; Full time

Benefits offered by this job

Lucrative Incentive Structure (Monthly

Quarterly incentives

Job summary

TVB Healthcare Pvt. Ltd. in Delhi is looking for a Customer Support Executive II to manage Chat, Call and Email processes for orders. The role requires 4+ years of experience handling emails and targeted calling, with exposure to international sales (USA & EU) and resolving customer queries and complaints.

You will be part of a supportive team, in a company known for a healthy work environment and a lucrative incentive structure (monthly/quarterly).

Qualifications

• 4+ years of experience handling emails and target calling for orders.
• Experience in international sales, mainly USA & EU markets.
• Handling customer queries and complaints with satisfactory resolutions.

Responsibilities

• Handle emails, chat and calls to process customer orders.
• Provide timely resolutions to customer queries and complaints.
• Support US process workflows and maintain customer satisfaction.

Skills

Email handling

Target calling

International sales

Customer resolution

Education

Any Graduate

Job description

Posted: 4 days ago Openings: 1 Applicants: 50+

4+ years of experience in handling e-mails and target calling for orders.
Handled international sales- Mainly USA & EU countries.
Handling customer queries and complaints and provide satisfactory resolution to the customer.

Perks and benefits

• -Lucrative Incentive Structure (Monthly/Quarterly)

Role Category: Customer Success, Service & Operations - Other

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Customer Support Executive II Chat Call & Email Process

Customer Support Representative US process

The Management is very supportive. Very Good Company to work with. Good work culture and healthy work environment. Professional