Customer support Executive

Giged; Chennai District; Hybrid; INR 253,890 - 304,110; Full time

Job summary

Giged is seeking a customer service executive in Chennai, Tamil Nadu, to handle outbound calls using Salesforce CRM. The ideal candidate should possess strong communication and persuasion skills, along with a minimum of one year of experience in tele calling and CRM operations.

Your responsibilities will include qualifying leads, scheduling site visits with the sales team, and coordinating with customers until site visits are complete. This position offers a hybrid work model based in Adyar.

Qualifications

• Minimum of one year experience in tele calling skills and CRM operations.

Responsibilities

• Make outbound calls to leads assigned through Salesforce CRM.
• Qualify leads and schedule site visits with the sales team.
• Coordinate and follow up with customers until site visit completion.

Skills

Communication Skills

Persuasion Skills

Telecalling

CRM Operations

Tools

Salesforce CRM

Job description

Overview

We are looking to hire a customer service executive with great communication and persuasion skills. We are looking for someone with a minimum of one year of experience in tele calling skills and CRM operations.

Description

• Make outbound calls to leads assigned through Salesforce CRM
• Understand customer requirements and provide project details clearly
• Qualify leads and schedule site visits with the sales team
• Coordinate and follow up with customers until site visit completion
• Incentives applicable

Remuneration: 25,000/- INR

Duration: 25 days (per month)

Location: Hybrid (Adyar)

Skills: Telecalling / CRM

Employer: Essentiate

Closing date: 30/June/2026