Customer Support Executive

Ehire Tech Services Mohali; Chandigarh; On-site; INR 204,127 - 244,504; Full time

Benefits offered by this job

Cab facility for all employees

Fast career growth opportunities

Unlimited monthly incentives

Night shift allowance

Job summary

Ehire Tech Services Mohali in Chandigarh is hiring for an inbound US tech support role. The candidate will handle calls, troubleshoot hardware and software issues, and provide accurate resolutions with strong customer service. Night shifts are required and working in a fast-paced environment is expected.

Fresh graduates or experienced professionals with excellent English skills are welcomed. Basic computer knowledge and problem-solving abilities are essential, with opportunities for career

Qualifications

• Excellent English communication skills.
• Basic computer knowledge and problem-solving skills.

Responsibilities

• Handle inbound technical support calls from US customers.
• Troubleshoot basic hardware, software, internet, and device-related issues.
• Provide excellent customer service and accurate resolutions.
• Escalate complex issues when required.

Skills

English communication

Problem solving

Basic computer knowledge

Education

Graduates

Job description

Role & responsibilities:

• Handle inbound technical support calls from US customers.
• Troubleshoot basic hardware, software, internet, and device-related issues.
• Provide excellent customer service and accurate resolutions.
• Escalate complex issues when required.

Preferred candidate profile

• Graduates (Freshers & Experienced)
• Excellent English communication skills.
• Comfortable working in US night shifts.
• Basic computer knowledge and problem‑solving skills.

Salary and Benefits

• Attractive salary package as per experience
• Rs. 20,100 plus up to Rs. 3,000 Night Shift Allowance
• Up to Rs. 7,000 Monthly Performance Bonus
• Unlimited Monthly Incentives
• Cab Facility for All Employees
• Fast Career Growth Opportunities