Customer Account Manager II

GKN Sinter Metals; Faridabad District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

GKN Sinter Metals in India is seeking an Account Manager to build and nurture key customer relationships, ensuring satisfaction and loyalty while driving business growth.

You will develop and implement comprehensive account strategies, collaborate with cross-functional teams to seize new opportunities, and translate customer feedback and market trends into actionable product and sales plans. Strong communication and problem-solving are essential.

Responsibilities

• Manage and maintain strong customer relationships to ensure satisfaction and loyalty.
• Develop and implement effective customer account strategies to drive growth.
• Collaborate with cross-functional teams to identify and pursue new business opportunities.
• Analyze customer feedback and market trends to inform product development and sales strategies.
• Identify and mitigate potential risks to the customer relationship.
• Provide exceptional customer service to resolve issues promptly.

Job description

• Manage and maintain strong relationships with customers to ensure satisfaction and loyalty.
• Develop and implement effective customer account strategies to drive business growth.
• Collaborate with cross-functional teams to identify and capitalize on new business opportunities.
• Analyze customer feedback and market trends to inform product development and sales strategies.
• Identify and mitigate potential risks to the customer relationship.
• Provide exceptional customer service to resolve issues and concerns promptly.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.