Customer Success AE

Best Engineering Aids & Consultancies; Mumbai; On-site; INR 400,000 - 600,000; Full time

Job summary

Best Engineering Aids & Consultancies in Mumbai is seeking a customer engagement professional to proactively engage with clients, conduct productivity enhancement workshops, and provide training and technical support on SOLIDWORKS.

The ideal candidate will have 2 to 3 years of experience in the design or manufacturing industry. This role aims to drive customer satisfaction and success through effective engagement and feedback.

Qualifications

• 2 to 3 years of experience in the Design or Manufacturing Industry.
• Proven ability to engage with clients and gather feedback.

Responsibilities

• Proactively engage with clients to understand their needs.
• Conduct productivity enhancement workshops.
• Provide Training and Technical Support on SOLIDWORKS.

Job description

Customer Engagement: Proactively engage with clients to understand their needs, conduct productivity enhancement workshop, get customers certified under the SOLIDWORKS certification programme, Training and Technical Support on SOLIDWORKS gather feedback, and recommend enhancements or additional services to drive customer satisfaction and success.

• 2 to 3 year of experiencein Design or Manufacturing Industry.