Graduate Engineering Trainee (Solidworks)

Panshul Technologies LLP; Mumbai; On-site; INR 300,000 - 420,000; Full time

Job summary

Panshul Technologies LLP is seeking a Graduate Engineering Trainee (GET) in Mumbai. Fresh engineering graduates will join to support SOLIDWORKS installations, basic troubleshooting, and customer onboarding. The role blends hands-on client interaction with structured training to develop into an Application Engineer.

The position involves field visits, basic user training, and ongoing skill development in CAD tools, with CSWA certification preferred within the initial tenure.

Qualifications

• Basic knowledge of SOLIDWORKS (Academic exposure preferred).
• Strong understanding of Mechanical Engineering fundamentals.
• Good problem-solving and analytical skills.
• Basic knowledge of Windows OS and computer hardware configuration.
• Good communication and presentation skills.
• Willingness to travel for client visits.
• Eagerness to learn and grow in a technical customer-facing role.

Responsibilities

• Installation, activation, and configuration of SOLIDWORKS and related products at customer sites.
• Support hardware and system requirement validation prior to installation.
• Ensure proper setup of licenses (Standalone / Network) under supervision.
• Coordinate with senior Application Engineers for complex deployments.
• Provide basic troubleshooting support related to installation and activation issues.
• Deliver basic training sessions (online/offline) covering: part/assembly modeling and drawings.
• Assist senior engineers during advanced training programs.
• Visit client locations for installation, troubleshooting, and post-installation assistance.

Skills

Mechanical fundamentals

Problem solving

Communication

Willingness to travel

Eagerness to learn

Education

B.E./B.Tech or M.E./M.Tech in Mechanical Engineering

Tools

SOLIDWORKS

Job description

Job Title: Graduate Engineering Trainee (GET)

Location: Mumbai

Experience: Fresher

Qualification: B. E / B. Tech or M. E / M. Tech in Mechanical Engineering

Employment Type: Full-Time

About the Company

Panshul Technologies LLP is an Authorized SOLIDWORKS Reseller for the Mumbai, Thane, and Navi Mumbai regions. Established in 2016, we are a leading provider of engineering IT solutions, specializing in 3D CAD design, simulation and analysis, product data management, and technical documentation. As a Value-Added Reseller (VAR) for SOLIDWORKS, we are committed to delivering value-driven, high-quality engineering solutions to our clients, backed by expert technical support.

Job Overview

The Graduate Engineering Trainee (GET) will support the technical team in installation, basic troubleshooting, and customer onboarding activities related to SOLIDWORKS and associated solutions. This is an entry-level role designed to groom fresh mechanical engineering graduates into competent Application Engineers through structured training, field exposure, and hands-on client interaction.

The role involves client visits, installation support, resolving first-level issues, and delivering basic user training to ensure smooth software adoption and customer satisfaction.

Key Responsibilities

1. Installation & Deployment Support

• Assist in installation, activation, and configuration of SOLIDWORKS and related products at customer sites.
• Support hardware and system requirement validation prior to installation.
• Ensure proper setup of licenses (Standalone / Network) under supervision.
• Coordinate with senior Application Engineers for complex deployments.

2. First-Level Technical Support & Troubleshooting

• Provide basic troubleshooting support related to installation errors, activation issues, performance concerns, and modeling queries.
• Offer remote support through calls, emails, and screen-sharing tools.
• Escalate advanced technical issues to senior engineers when required.
• Maintain proper documentation of support cases and solutions in internal systems.

3. Basic Training & Customer Enablement

• Deliver basic-level training sessions (online/offline) covering:
• Part Modeling
• Assembly Modeling
• Drawing Creation
• Basic Best Practices in SOLIDWORKS
• Assist senior engineers during advanced training programs.
• Support preparation of training materials, practice files, and user guides.

4. On-Site Customer Support

• Visit client locations for installation, troubleshooting, and post-installation assistance.
• Support smooth transition from sales handover to technical implementation.
• Ensure customers are comfortable with basic software usage post-installation.

5. Learning & Development

• Undergo structured internal training on SOLIDWORKS products and support processes.
• Work towards achieving SOLIDWORKS certifications (CSWA preferred within initial tenure).
• Continuously upgrade knowledge on CAD tools, mechanical design concepts, and industry practices.

Key Skills & Competencies

• Basic knowledge of SOLIDWORKS (Academic exposure preferred).
• Strong understanding of Mechanical Engineering fundamentals.
• Good problem-solving and analytical skills.
• Basic knowledge of Windows OS and computer hardware configuration.
• Good communication and presentation skills.
• Willingness to travel for client visits.
• Eagerness to learn and grow in a technical customer-facing role.

Preferred Skills

• Internship or project experience using SOLIDWORKS.
• CSWA certification (added advantage).
• Exposure to CAD design projects during academics.