Customer Service Representative

Syed Tannuma; Navi Mumbai; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Office cab/shuttle

Health insurance

Provident fund

Job summary

Syed Tannuma is seeking a Customer Service Executive in Navi Mumbai to manage international processes and provide exceptional customer experiences across chat, voice, and email. The role focuses on achieving sales KPIs through upselling and applying technical expertise.

The position requires handling blended models and delivering top-notch service to a global client base from our Navi Mumbai office.

Qualifications

• Provide exceptional customer experiences via chat, voice & email.
• Meet KPIs for sales growth through upselling & technical expertise.
• Manage international processes & blended models.

Responsibilities

• Manage international processes & blended models.
• Provide exceptional customer experiences via chat, voice & email.
• Meet KPIs for sales growth through upselling & technical expertise.

Skills

Customer service

Upselling

Technical knowledge

Education

12th Pass

Job description

Customer Service Executive

Leading International & D...

Responsibilities

• Manage international processes & blended models
• Provide exceptional customer experiences via chat, voice & email
• Meet KPIs for sales growth through upselling & technical expertise

Perks and benefits

• Office cab/shuttle
• Health insurance
• Provident fund

Role Category

Customer Success, Service & Operations - Other

Education

12th Pass

Key Skills

Skills highlighted with ‘’ are preferred keyskills