Customer Service Representative

TP; Mumbai; On-site; INR 416,000 - 499,000; Full time

Job summary

TP in Mumbai is seeking an Executive – Outbound Sales to drive outbound calling campaigns for corporate clients. The role focuses on presenting financial products and banking solutions, understanding client needs, and building strong relationships.

The candidate will work from 9:30 AM to 6:30 PM, Monday to Saturday, with Sunday off. Requires 1 year of outbound sales experience and strong English communication (B2 level or higher). Monthly CTC is ₹41,000.

Qualifications

• Minimum 1 year of proven outbound sales or tele-sales experience.
• Exceptional verbal and written English communication skills (B2 Voice Level or higher).
• Strong persuasion, negotiation, and rapport-building capabilities.
• High energy, self-motivated, and target-driven mindset.

Responsibilities

• Conduct outbound sales calls to prospective and existing corporate/commercial clients.
• Present, promote, and pitch financial products and banking solutions effectively.
• Understand client requirements and tailor product offerings to meet business needs.
• Maintain high call quality standards, professional etiquette, and strong client rapport.
• Meet and exceed daily/monthly KPIs and sales targets.

Skills

Outbound sales

Communication skills

Target-driven

Job description

Job Description: Executive – Outbound Sales

Working Hours: 9:30 AM – 6:30 PM (Fixed Day Shift)

Work Week: Monday to Saturday (Fixed Sunday Off)

Key Responsibilities

• Conduct outbound sales calls to prospective and existing corporate/commercial clients.
• Present, promote, and pitch financial products and banking solutions effectively.
• Understand client requirements and tailor product offerings to meet business needs.
• Maintain high call quality standards, professional etiquette, and strong client rapport.
• Meet and exceed daily/monthly key performance indicators (KPIs) and sales targets.

Candidate Eligibility & Requirements

• Experience: Minimum 1 year of proven outbound sales or tele-sales experience.
• Communication: Exceptional verbal and written English communication skills (B2 Voice Level or higher).
• Strong persuasion, negotiation, and rapport-building capabilities.
• High energy, self-motivated, and target-driven mindset.
• Cost to Company (CTC): ₹41,000 / month
• Fixed Day Shift (9:30 AM – 6:30 PM)
• Fixed Sunday Off

Interview Process

• HR Screening (Initial suitability & profile verification)
• Operations Round (Process fit & domain evaluation)
• Client Round (Final client interview – scheduled post 6:00 PM)

Work Location: