Customer Service Representative

APT Hr; Ahmedabad District; On-site; INR 180,000 - 240,000; Full time

Job summary

APT Hr in Ahmedabad seeks a candidate to handle calls, chats, and emails professionally. The role emphasizes strong English communication and BPO experience in voice, chat, and email support.

Note: Female employees will not be assigned night shifts. (9 hrs job including 1 hr lunch break)

Qualifications

• Experience in BPO with excellent English communication.
• Hands-on experience in handling voice calls, chats, emails.

Responsibilities

• Handle calls, chats and emails in a professional manner.
• Follow up on open cases and see them to closures.
• Escalate necessary cases to respective teams as and when needed.

Skills

Call handling

Chat handling

Email handling

English communication

Job description

Required Candidate profile

Ability to handle calls, chats and emails in a professional manner.

Follow up on open cases and see them to closures.

Escalate necessary cases to respective teams as and when needed.

BPO industry with excellent English communication, hands-on experience in handling voice calls, chats, emails

Female employees will not be assigned night shifts. (9 hrs job including 1 hr lunch break)