Customer Service Officer & Valuer

AU Small Finance Bank; Barwani; On-site; INR 240,000 - 320,000; Full time

Job summary

AU Small Finance Bank in Barwani seeks a customer service professional to handle inquiries and resolve issues with professionalism. You will provide accurate information about products and services, and maintain strong relationships with customers.

Collaborating with internal teams to resolve complex complaints and analyzing feedback to identify improvements are key parts of the role.

Responsibilities

• Handle customer inquiries and resolve issues professionally.
• Provide accurate and timely information about products and services.
• Develop and maintain strong relationships with customers to ensure long-term satisfaction.
• Collaborate with internal teams to resolve complex customer complaints.
• Analyze customer feedback to identify areas for improvement.
• Maintain high product knowledge to effectively communicate with customers.

Job description

• Handle customer inquiries and resolve issues professionally.
• Provide accurate and timely information about products and services.
• Develop and maintain strong relationships with customers to ensure long-term satisfaction.
• Collaborate with internal teams to resolve complex customer complaints.
• Analyze customer feedback to identify areas for improvement.
• Maintain high product knowledge to effectively communicate with customers.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.