Customer Service Manager

Sarthee Consultancy; Bhuj; On-site; INR 350,000 - 520,000; Full time

Job summary

Sarthee Consultancy in Bhuj, Gujarat, India, is seeking a Service Engineer/Customer Success role under its heavy engineering division. The position focuses on addressing technical problems online and planning service engineer deputations.

The role emphasizes promoting after-sales and service business for rotating equipment and handling warranty cases, contributing to customer satisfaction.

Qualifications

• UG degree in Mechanical Engineering or Electrical is required.

Responsibilities

• Attend technical problems that can be resolved online.
• Assess requirement of Deputing service engineer.
• Plan deputations of Service Engineers.
• Handling warranty cases.
• Promote after sales & Service business through online Rotating Equipment

Education

B.Tech / B.E. in Mechanical Engineering

Electrical

Job description

Posted: 3 days ago Openings: 1 Applicants: 10

Attend technical problems that can be resolved online.

Assess requirement of Deputing service engineer

Plan deputations of Service Engineers

Handling warranty cases

Promote after sales & Service business through online Rotating Equipment

Role Category: Customer Success, Service & Operations - Other

Education

UG: B.Tech / B.E. in Mechanical Engineering, Electrical

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

A MNC Client of Sarthee Consultancy into Heavy Engineering