Customer Service Executive wfo Sweta

Nobroker Technology Solutions Private Limited; Bengaluru; On-site; INR 420,000 - 620,000; Full time

Benefits offered by this job

Health insurance

Free lunch and snacks

Promotions every 6 months

Rewards for top performers

Team-building activities

Referral program

Career growth to Assistant Manager in

Job summary

Nobroker Technology Solutions Private Limited seeks a Relationship Manager in Bengaluru to steward paid customer accounts and ensure long-term engagement. You will understand client needs, guide them to suitable properties, and manage calls with proactive progress updates.

Role requires strong communication, interpersonal skills and proficiency in MS Office. The work schedule is day-shift, six days a week with one weekday off, and health benefits are provided.

Qualifications

• Graduation or HSC required.
• Excellent verbal and written communication essential.
• Strong interpersonal skills for client engagement.
• Numerical and analytical ability.
• Strong decision-making skills.
• Proficiency in MS Office (Excel, Word).

Responsibilities

• Act as a Relationship Manager for paid customers, building trust and ensuring long term engagement.
• Understand customer needs and assist in finding the right tenant or property with tailored solutions.
• Manage inbound and outbound calls, negotiate with leads, and provide regular updates on account progress.
• Utilize internal tools and adhere to company guidelines to deliver efficient and high-quality service.
• Go the extra mile to provide exceptional customer service and ensure customer satisfaction.

Skills

Verbal communication

Written communication

Interpersonal skills

Numerical ability

Analytical ability

Decision making

MS Office

Education

Graduation or HSC

Tools

Excel

Word

Job description

Specific Responsibilities:

Act as a Relationship Manager for paid customers, building trust and ensuring long term engagement.

Understand customer needs and assist in finding the right tenant or property with tailored solutions.

Manage inbound and outbound calls, negotiate with leads, and provide regular updates on account progress.

Utilize internal tools and adhere to company guidelines to deliver efficient and highquality service.

Go the extra mile to provide exceptional customer service and ensure customer satisfaction.

Perks & Value Proposition:
Health insurance: Rs 1 lakh per year, fully paid by the company.
Free lunch and snacks: Provided to all employees.
Promotions: Employees are promoted every 6 months, with outstanding
performers eligible for promotions every quarter.
Rewards: Monthly recognition and rewards for top performers.
Career growth: Employees can become Assistant Managers in as little as 2
years.
Team-building activities: Regular team parties and an Annual Day outing for
all employees.
Employee referral program: Incentives for bringing in new talent.
Educational & Skill-Set Qualifiers:
Education: Graduation or HSC qualified.
Skills: Excellent verbal and written communication, good interpersonal skills,
numerical and analytical ability, and strong decision-making skills.
Languages: English and Hindi mandatory; Kannada, Tamil, or Marathi preferred.
Technical skills: Proficient in MS Office (Excel, Word).
Work schedule: Flexible for a day shift (9 hours between 8 AM - 10 PM), and
comfortable working 6 days a week, with a weekday off.

Any Query connect on 7602981412