Customer Service Executive - Two Wheeler Loans - Ujjain - Shivansh Builde - CSE*

Tata Capital; Ujjain; Presencial; INR 250.000 - 400.000; Jornada completa

Descripción de la vacante

Tata Capital is seeking a junior loan operations assistant to support disbursement activities and maintain compliance. The role involves collecting documents, logging cases per SOP, and cross-selling products under supervisor guidance.

You will work with the team to identify potential customers, validate documents, and ensure adherence to RBI regulations as part of daily duties.

Formación

• Undergraduate or graduate in any discipline.
• Assist in loan disbursement with minimum delinquency.
• Log cases in the system per SOP and follow the process for disbursement.
• Meet customer requirements and cross-sell multiple products under guidance.
• Empanel new vendors and develop relationships with them under guidance.

Responsabilidades

• Help in disbursement of loans with minimum delinquency under supervision.
• Identify customers for potential business with supervisor/manager support.
• Collect documents from customers and validate as per norms.
• Log cases in the system per SOP and follow disbursement process.
• Meet customer requirements and cross-sell multiple products under supervision.

Conocimientos

Customer outreach

Documentation

Disbursement process

Cross-selling

Vendor relationships

Educación

Under Graduate/ Graduate in any discipline

Descripción del empleo

Job Description:

To help the Supervisor / Manager for the disbursement of Loans with minimum delinquency.

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Under Graduate/ Graduate in any discipline