Customer Service Executive - Two Wheeler Loans - Bharuch - Golden Square - CSE*

Tata Capital; Bharuch District; Vor Ort; INR 180.000 - 300.000; Vollzeit

Zusammenfassung

Tata Capital is seeking a candidate for a junior role in loan disbursement in Gujarat. The incumbent will assist the Supervisor/Manager in identifying potential customers and collecting documents for verification, logging cases in the system, and following the disbursement SOP.

The role includes achieving required sanction ratios and supporting cross-selling of multiple products. The position involves vendor empanelment and building relationships, with guidance to ensure adherence to Audit/RBI

Qualifikationen

• Under Graduate/ Graduate in any discipline.

Aufgaben

• Identify potential business opportunities with guidance from Supervisor/Manager.
• Collect documents from customers and validate per organization norms.
• Log cases in the system as per SOP and follow the disbursement process.
• Meet sanction ratio as per organization requirements.
• Meet customer requirements and cross-sell multiple products under supervision.
• Assist in empanelment of new vendors and develop relationships.
• Ensure compliance with all Audit/RBI regulations with supervisor guidance.

Ausbildung

Under Graduate/ Graduate in any discipline

Jobbeschreibung

Job Description

To help the Supervisor / Manager for the disbursement of Loans with minimum delinquency.

Under Graduate/ Graduate in any discipline

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.