Customer Service Executive | Strong Communication | Immediate Joiner

Wsne Consulting; Gurugram District; On-site; INR 360,000 - 440,000; Full time

Benefits offered by this job

Transport facility

Incentives

Rotational shifts

Roster off

5.5 days working

24x7 shifts

Job summary

Wsne Consulting is seeking Customer Service Executives to engage with international customers, handling calls, emails, and chats to promote satisfaction and ensure a seamless experience.

The role requires clear English communication, 1 year of international voice process experience, and the ability to work in rotational shifts. Benefits include transport facility and lucrative incentives.

Qualifications

• Undergrad/Graduate both can apply.
• Minimum 1 year of experience in an international Voice Process.
• Excellent verbal and written communication skills in English.
• Strong problem-solving and interpersonal skills.
• Ability to work in rotational shifts.
• Basic computer knowledge.

Responsibilities

• Engage with customers via calls, emails, and chats.
• Explain products and services effectively to clients.
• Maintain strong follow-ups and ensure high customer satisfaction.
• Handle objections, resolve queries, and build long-term client relationships.

Skills

Customer service

English communication

Interpersonal skills

Problem solving

Rotational shifts

Basic computer skills

Education

Undergrad/Graduate

Job description

Job Summary

We are looking for Customer Service Executives to engage with International customers. The role involves handling international clients, promoting customer satisfaction, and ensuring a seamless customer experience.

Role & Responsibilities

• Engage with customers via calls, emails, and chats.
• Explain products and services effectively to clients.
• Maintain strong follow-ups and ensure high customer satisfaction.
• Handle objections, resolve queries, and build long-term client relationships.

Requirements

• Undergrad/Graduate both can apply
• Minimum 1 year of experience in an international Voice Process
• Excellent verbal and written communication skills in English
• Strong problem‑solving and interpersonal skills
• Ability to work in rotational shifts
• Basic computer knowledge

Salary & Benefits

• Salary up to 4 LPA
• Lucrative incentives
• Rotational shifts
• 24*7 shifts
• 5.5 days working
• Roster off
• Transport facility