Customer Service Executive - Immediate Joiners ONLY...!

Your Pitchh; Bengaluru; On-site; INR 350,000 - 550,000; Full time

Job summary

Your Pitchh is looking for a Customer Support Executive to join our team in Bengaluru, Karnataka. As the first point of contact for our customers, you will ensure excellent support and satisfaction while handling inquiries and resolving issues.

The role requires fluency in English and Hindi, and excellent communication skills. Immediate joiners are preferred. Salary for experienced candidates is up to 5.5 LPA and for freshers up to 3.5 LPA.

Qualifications

• Documents required for all previous employment.
• Immediate joiners preferred.

Responsibilities

• Handle inbound and outbound calls from international customers.
• Resolve customer queries and complaints effectively.
• Provide accurate information regarding products and services.
• Maintain high customer satisfaction through communication.
• Document customer interactions in CRM/software.
• Follow company processes for compliance.
• Coordinate with teams for issue resolution.

Skills

Fluent in English

Fluent in Hindi

Excellent communication skills

Job description

Customer Support: International Voice

Designation: Customer Support Executive.

Work Locations: MTP

Salary
Experienced: Up to 5.5 LPA!

Fresher: Up to 3.5 LPA!

Work Schedule: Rotational Shift and Offs

Contact: 9019892508

Job Description

As a Customer Support Executive join our team, you will be the first point of contact for our customers, providing excellent support and ensuring customer satisfaction. You will handle inquiries, resolve issues, and assist in delivering seamless customer experiences.

Responsibilities

• Handle inbound and outbound calls from international customers in a professional manner
• Resolve customer queries, concerns, and complaints effectively within defined timelines
• Provide accurate information regarding products, services, billing, or account-related queries
• Maintain a high level of customer satisfaction through excellent communication and problem-solving skills
• Document customer interactions and update details accurately in CRM/software systems
• Follow company processes, quality standards, and compliance guidelines
• Coordinate with internal teams for issue resolution and escalation when required

Key Requirements

• Fluent in English and Hindi.
• Must possess valid documents for all previous companies worked
• Excellent communication skills

Immediate joiners only.