Customer Service Executive - Project Planning & Implementation

Tata Communications; Chennai District; On-site; INR 500,000 - 750,000; Full time

Job summary

Tata Communications is seeking a diligent Project Coordinator to support schedules, documentation, and cross‑functional collaboration across customers, engineers, suppliers, and internal teams. You will maintain trackers, RAMS, permits, and handover records, and help ensure timely project progress.

You will manage site access, logistics, compliance, and audit‑read records while supporting SHEQ alignment and regular reporting and meetings to track actions.

Responsibilities

• Maintain project schedules, trackers, document registers, and administration records.
• Coordinate work packages, RAMS, permits, customer submissions, and handover documentation.
• Manage site access requests, logistics coordination, and compliance documentation.
• Track project materials, equipment, logistics schedules, customer deliverables, project progress and elevate issues and delays as required.
• Support communication between customers, engineers, suppliers, subcontractors, and internal teams.
• Maintain audit-read project records and documentation.
• Support reporting, project meetings, and action tracking.
• Support Safety, Health Environment and Quality (SHEQ) compliance.

Job description

About the Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Job Description

• Maintain project schedules, trackers, document registers, and administration records.
• Coordinate work packages, RAMS, permits, customer submissions, and handover documentation.
• Manage site access requests, logistics coordination, and compliance documentation.
• Track project materials, equipment, logistics schedules, customer deliverables, project progress and elevate issues and delays as required.
• Support communication between customers, engineers, suppliers, subcontractors, and internal teams.
• Maintain audit-read project records and documentation.
• Support reporting, project meetings, and action tracking.
• Support Safety, Health Environment and Quality (SHEQ) compliance.