Team Member - Project Planning & Implementation

Tata Communications; Chennai District; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Tata Communications is seeking a senior project management professional in Chennai to drive end-to-end delivery of customer-facing and internal programs. You will coordinate between customers, field partners, offshore teams, and internal stakeholders to ensure milestones are met within scope, schedule, and cost constraints.

The role requires strong communication, customer relations, and an ability to work independently in a fast-paced telecommunications environment.

Qualifications

• Project planning and management with clear objectives, timelines, and deliverables.
• Strong written and verbal communication for updates, reports, and negotiations.
• Customer relations skills to understand requirements and manage transitions.

Responsibilities

• Lead end-to-end project delivery across cross-functional teams.
• Coordinate with customer, field partner, and offshore teams to achieve milestones.
• Monitor progress against baselines and escalate issues to management as needed.
• Ensure documentation and artifacts are loaded into customer systems per process.
• Drive change requests and manage planned events in accordance with change management.
• Hold regular progress and stakeholder meetings to review status and deliverables.

Skills

Project Planning

Project Management

Communication

Customer Relations

Fluent English

Networking basics

Independent work

Interpersonal skills

Multi-tasking

Vendor management

Organizational skills

Rapid learning

Telecom experience

Job description

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

• Responsible for all aspects of project/program management associated with the implementation of assigned external customer-facing projects/programs and internal non-customer facing projects/programs
• Responsible Project scope analysis, project planning, resource management, vendor/Partner management, network deployment, migration activities, program monitor and control
• Manage the integration of vendor/partner tasks, track and review vendor/partner deliverables
• Primary points of contact in on-site between Customer, Field partner and offshore project team and lead cross-functional delivery teams to achieve deliverables and business benefits
• Tracking the progress against the baseline plan and, when a problem can impact the commitments made with a customer, reporting alerts to the project organization and escalates all issues to management chain
• Responsible for change request, planned events and manage changes and adhere to the change management system defined for the projectsResponsible for ensuring requirements documentation is established upon milestone date, coordinates with respective team/stakeholder if process documentation is needed for specified project, responsible for loading artifacts into Customers systems per established process, creates and manages detailed project plan
• Monitor and control the performance and quality of the project to meet the deliverables, Hold regular progress & stakeholder meetings, stage review meetings and closure meetings
• Ultimately responsible for a successful end to end delivery of the project

Knowledge And Experience

• Project Planning & Management - Able to establish clearly defined objectives & deliverables, build executable project plans, lead projects to completion on time, within Scope, Schedule and Cost targets (managing triple constraint), to deliver results that meet/exceed customer expectations
• Communication - Able to provide clear, crisp written and verbal communications for work instructions, customer updates, status report dashboards, negotiations, and issue management.
• Customer Relations - Able to understand customer requirements; deal with difficult/sensitive situations, conflict resolution, associated with technical, business, or personnel situations. Builds partnership relations with support groups and customer while instilling confidence within the customer. Ensure customer understands their responsibility in transition as well as customer concurrence / formal acceptance of deliverables transferring PM responsibilities to steady state
• Fluent in English - Excellent oral and written communication
• Basic Knowledge of communication and networking technologies.
• Working independently with minimal supervision in a non-structured environment
• Interpersonal skills to work with other departments/subsidiaries and the clients to develop timelines for project deliverables, and setting proper expectations and delivering updates on project status. Prior experience interfacing directly with customers, project managers, internal/external organizations.
• Able to learn and apply new knowledge and project management expertise to the needs of the business
• Large business customer interface experience
• Strong organizational skills
• Ability to quickly assimilate knowledge from outside own area of expertise
• Multi-tasking, Action oriented
• Ability to handle large volume of work items to ensure nothing is overlooked
• Skill and proficiency in many project management and data network engineering functions and the ability to integrate across disciplines
• Flexible, analytical, stress resistant and work under pressure
• Able to work in an autonomous fashion
• Able to handle multiple projects concurrently
• Working with telecommunications carriers