Customer Service Executive - Motor Finance Sales

Tata Capital Finance Ltd; Jind; On-site; INR 260,000 - 380,000; Full time

Job summary

Tata Capital Finance Ltd in Sohna is seeking a Customer Service Executive for UCV Finance and motor finance sales. You will engage with customers, provide product information, and support the sales team to drive acquisition and retention.

The role emphasizes handling queries, maintaining records, coordinating with internal teams, and delivering an excellent customer experience through smooth service delivery.

Qualifications

• Experience in customer service or sales in finance sectors.
• Excellent communication and interpersonal abilities.
• Ability to handle customer queries and resolve issues promptly.
• Strong coordination with internal teams to ensure service delivery.

Responsibilities

• Handle customer service activities related to motor finance sales.
• Engage with customers to provide support and information regarding finance products.
• Work closely with sales teams to facilitate customer acquisition and retention.
• Manage queries and resolve issues related to motor finance services.
• Maintain records of customer interactions and transactions.
• Support the sales process by ensuring excellent customer experience.
• Coordinate with internal teams to ensure smooth service delivery.
• Requires good communication and interpersonal skills.

Skills

Customer service

Sales

Communication skills

Interpersonal skills

Job description

Customer Service Executive - UCV Finance - Motor Finance - Sales

Location: Sohna, Delhi Alwar Road area.

• Responsible for handling customer service activities related to motor finance sales.
• Engage with customers to provide support and information regarding finance products.
• Work closely with sales teams to facilitate customer acquisition and retention.
• Manage queries and resolve issues related to motor finance services.
• Maintain records of customer interactions and transactions.
• Support the sales process by ensuring excellent customer experience.
• Coordinate with internal teams to ensure smooth service delivery.
• Requires good communication and interpersonal skills.
• Suitable for candidates with experience in customer service or sales in finance sectors.