Customer Service Executive - Motor Finance

Tata Capital Finance Ltd; Karnataka; On-site; INR 220,000 - 360,000; Full time

Job summary

Tata Capital Finance Ltd in Karnataka seeks a Customer Service Executive for UCV Finance - Motor Finance and Sales in Chikkaballapur. Under supervision you will identify customers for potential business, collect documents, log cases in the system per SOP, and assist with disbursement processes.

You will help ensure compliance with RBI regulations and collaborate with managers to meet customer needs, cross-sell products, and develop relationships with new vendors as part of daily operations.

Responsibilities

• Identify customers for potential business
• Collect documents from customers and validate as per organization norms
• Logging the case in the system as per SOP and follow the process for disbursement
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Job description

Customer Service Executive - UCV Finance - UCV Finance - Motor Finance - Sales - Chikkaballapur - Panchagiri College - CSE

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.