Customer Service Executive Inbound Process
Paradise Recruitment Consultant
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Job summary
Paradise Recruitment Consultant in Thane is hiring for an inbound customer service role handling credit card queries and basic cross-selling during a 9-hour shift from 6:30 AM to 8:30 PM.
Candidates should be graduates with at least 1 year of BPO inbound voice experience; transport is provided from Thane station; two rotational weekoffs apply.
Qualifications
- Graduate with 1 year or more BPO inbound voice customer service experience
- Excellent communication skills
Responsibilities
- Inbound customer service related to credit cards
- Partial cross selling of credit card schemes and product offerings
- Assist customers with queries and account information
Skills
Education
Job description
Inbound customer service related to credit cards
Partial cross selling of credit card schemes and product offerings
window - 6:30 A.M. TO 8.30 P.M. (any 9 hour shift with a 1 hour break in this window
2 Rotational weekoff
Salary- 34K in hand 40CTC
Qualification - GRADUATE WITH 1 year or more BPO inbound voice customer service experience
Transport - Centralised Pick up and drop services from Thane station
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