Walk-in | Customer Service Executive - Banking Process

TP; Thane; Sur place; INR 180 000 - 280 000; Plein temps

Résumé du poste

Teleperformance in Thane West is seeking a Customer Support / Customer Care professional to handle inbound calls and resolve credit card related inquiries. The role emphasizes professional service and solution-oriented communication with clients.

The ideal candidate has 6+ months of experience, graduation, and strong problem-solving and communication skills. The work schedule involves 9-hour shifts with rotational week offs.

Qualifications

• Graduation is mandatory.
• Strong problem-solving skills.
• Excellent communication skills.

Responsabilités

• Inbound Calls from customers to understand and provide Credit card related appropriate solutions to their requirement.
• Professional and efficient customer service to all the clients involved.

Connaissances

Communication skills

Problem solving

Customer service

Formation

Graduation

Description du poste

PLEASE READ THE JOB POST BEFORE APPLYING

Profile : Customer Support / Customer Care

Location : Thane (West)

Shift Timings : 6.30 am to 8.30 pm (Any 9 hours shift)

Rotational Weekoff (Any 2 days)

Job Description

• Inbound Calls from customers to understand and provide Credit card related appropriate solutions to their requirement.
• Professional and efficient customer service to all the clients involved.

Preferred Candidate

• Minimum 6+ months experience
• Graduation is Mandatory
• Strong Problem Solving Skills
• Excellent Communication skills

Teleperformance

Ashar IT Park, 2nd, 3rd, 5th, 7th & 10th Floor,

Jayshree Baug, Road No. 16/Z,

Wagle Industrial Estate,

Thane West,

Maharashtra 400604