Customer Service Executive - Car Finance

Tata Capital; Jalpaiguri; On-site; INR 250,000 - 420,000; Full time

Job summary

Tata Capital is seeking a field sales professional in Jalpaiguri, West Bengal to source private vehicle loan customers via dealers and showroom visits. You will clearly explain loan schemes, interest rates, and required documents, and ensure timely login to disbursement to meet monthly targets.

You will maintain dealer relationships for repeat business while ensuring adherence to policies and regulatory guidelines, and regularly track leads and conversions for reporting to the manager.

Qualifications

• Experience in vehicle loans or retail lending is a plus.
• Willingness to travel to dealer locations and showroom visits.
• Ability to explain loan schemes, interest rates and docs clearly.

Responsibilities

• Source new private vehicle loan customers through dealers, showroom visits and field activities.
• Explain loan schemes, interest rates, and documentation requirements to customers.
• Ensure login to disbursement within defined TAT and achieve monthly loan disbursement and income targets.
• Maintain relationship with dealers and generate repeat business.
• Ensure compliance with company policies and regulatory guidelines.
• Track daily leads, conversions, and report to reporting manager.

Skills

Sales skills

Customer communication

Field sales

Education

Undergraduate/Graduate

Job description

RESPONSIBILITIES

• Source new Private vehicle loan customers through dealers, showroom visits, and field activities.
• Explain loan schemes, interest rates, and documentation requirements to customers.
• Ensure login to disbursement within defined TAT & achieve monthly loan disbursement and income targets.
• Maintain relationship with dealers and generate repeat business.
• Ensure compliance with company policies and regulatory guidelines.
• Track daily leads, conversions, and report to reporting manager.

REQUIREMENTS

• Experience (in yrs)
• Qualification: Undergraduate/ Graduate in any discipline