Customer Service Executive - Business Loans

Tata Capital; Madurai District; On-site; INR 300,000 - 420,000; Full time

Job summary

Tata Capital in Tamil Nadu is seeking a candidate to operate under supervision to identify potential customers for business and collect/validate documents in line with organizational norms. The role includes logging cases in the system, disbursal processes, and meeting customer needs by cross-selling multiple products.

You will also help empanel new vendors and ensure compliance with audits and RBI regulations.

Qualifications

• Under Graduate/ Graduate in any discipline.

Responsibilities

• Identify the customers for potential Business with help of Supervisor/ Manager.
• Collect the documents from Customers and validate as per the organization norms.
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Education

Under Graduate/ Graduate in any discipline

Job description

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Under Graduate/ Graduate in any discipline