Customer Service Executive - Business Loans - Direct - Madurai - Sajai Mall - CSE

Tata Capital; Madurai District; On-site; INR 350,000 - 550,000; Full time

Job summary

Tata Capital invites applications for a role based in Tamil Nadu. The incumbent will identify customers for business, collect and validate documents, log cases in the system, and drive disbursement processes under supervision.

Cross-selling multiple products will be done with guidance from supervisors, along with vendor empanelment and relationship development. Compliance with audit and RBI regulations will be part of daily responsibilities, ensuring adherence to internal SOPs and organization

Qualifications

• Under graduate/ graduate in any discipline.

Responsibilities

• Identify the customers for potential Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross sell multiple products, under the guidance of Supervisor/ Manager.
• Empanelment of new vendor and develop relationships with them
• Ensure compliance to all Audit / RBI regulations.

Education

Undergraduate/Graduate in any discipline

Job description

Job Description:

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Qualifications

Under Graduate/ Graduate in any discipline

Requirements: