Customer Service Executive

Bhavika Rathod; Vadodara; On-site; INR 250,000 - 400,000; Full time

Job summary

Bhavika Rathod in Vadodara is seeking a logistics coordinator to oversee daily shipment bookings, pickups, and tracking. You will liaise with vendors, transporters, and customers to ensure timely delivery and accurate documentation.

The role emphasizes clear communication, attention to pickup and delivery details, verification of addresses and PIN codes, timely updates to customers, and proactive issue resolution to maintain smooth operations.

Responsibilities

• Coordinate daily shipment bookings and pickup requests.
• Arrange pickup with vendors, transporters, and delivery partners.
• Verify pickup address, delivery address, PIN code, and shipment details.
• Ensure timely pickup of shipments.

Skills

Logistics coordination

Communication

Vendor management

Job description

To coordinate daily logistics operations, ensure timely pickup and delivery of shipments, maintain proper communication with transporters and customers, and manage shipment tracking and documentation.

• Coordinate daily shipment bookings and pickup requests.
• Arrange pickup with vendors, transporters, and delivery partners.
• Verify pickup address, delivery address, PIN code, and shipment details.
• Ensure timely pickup of shipments.