Customer Service Executive

Tata Capital; Udaipur District; On-site; INR 240,000 - 360,000; Full time

Job summary

Tata Capital in India is seeking a customer service professional based in Udaipur, Rajasthan to handle inquiries, resolve issues promptly and ensure customer satisfaction. You will collaborate with internal teams to improve the customer experience, maintain strong relationships with customers, and look for opportunities to upsell and cross-sell Tata Capital products.

The role requires a proactive, courteous approach and the ability to manage multiple tasks while upholding service quality and

Qualifications

• Handle customer inquiries and resolve issues professionally.
• Provide excellent customer service and ensure satisfaction.
• Respond to customer complaints and concerns promptly.
• Collaborate with internal teams to improve customer experience.
• Develop and maintain strong relationships with customers.
• Identify opportunities to upsell and cross-sell products or services.

Responsibilities

• Handle customer inquiries and resolve issues professionally.
• Provide excellent customer service and ensure satisfaction.
• Respond to customer complaints and concerns promptly.
• Collaborate with internal teams to improve customer experience.
• Develop and maintain strong relationships with customers.
• Identify opportunities to upsell and cross-sell products or services.

Job description

• Handle customer inquiries and resolve issues professionally.
• Provide excellent customer service and ensure satisfaction.
• Respond to customer complaints and concerns promptly.
• Collaborate with internal teams to improve customer experience.
• Develop and maintain strong relationships with customers.
• Identify opportunities to upsell and cross-sell products or services.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.