Customer Service Executive

Aditya Birla Sun Life Insurance; Haryana; On-site; INR 300,000 - 520,000; Full time

Job summary

Aditya Birla Sun Life Insurance is seeking a role that handles day-to-day policy administration, claims processing, documentation, and customer support, ensuring compliance with company policies and regulatory requirements. The position emphasizes accuracy, timely processing, and high service standards.

You will coordinate with underwriters, insurance companies, agents, and customers, and manage policy issuance, premium collection, and documentation to keep records precise and accessible.

Responsibilities

• Process new insurance applications, renewals, endorsements, and cancellations.
• Review and verify policy documents for accuracy and completeness.
• Coordinate with underwriters, insurance companies, agents, and customers.
• Handle policy issuance, premium collection, and documentation.

Job description

Responsible for managing day-to-day insurance policy administration, claims processing, documentation, and customer support while ensuring compliance with company policies and regulatory requirements along with sales

The role focuses on accuracy, timely processing, and maintaining high service standards

• Process new insurance applications, renewals, endorsements, and cancellations.
• Review and verify policy documents for accuracy and completeness.
• Coordinate with underwriters, insurance companies, agents, and customers.
• Handle policy issuance, premium collection, and documentation.