Customer Service Executive

Birla Carbon; Kurukshetra; On-site; INR 300,000 - 450,000; Full time

Job summary

Aditya Birla Group is seeking a Customer Service Executive to manage day-to-day insurance policy administration, renewals, endorsements, and cancellations, while ensuring strict adherence to regulatory requirements and company policies.

This role emphasizes accuracy and timely processing, maintaining high service standards, and coordinating with underwriters, insurance companies, agents, and customers to ensure seamless policy issuance and documentation.

Qualifications

• Day-to-day insurance policy administration, renewals, endorsements, and cancellations.
• Review and verify policy documents for accuracy and completeness.
• Maintain compliance with company policies and regulatory requirements while supporting sales.

Responsibilities

• Process new insurance applications, renewals, endorsements, and cancellations.
• Review and verify policy documents for accuracy and completeness.
• Coordinate with underwriters, insurance companies, agents, and customers.
• Handle policy issuance, premium collection, and documentation.

Job description

At the Aditya Birla Group, our Corporate Vision is aligned and intricately woven with our People Vision.

Customer Service Executive

Designation : Customer Service Executive

Job Description:

Responsible for managing day-to-day insurance policy administration, claims processing, documentation, and customer support while ensuring compliance with company policies and regulatory requirements along with sales

The role focuses on accuracy, timely processing, and maintaining high service standards

• Process new insuranceapplications, renewals,endorsements, and cancellations.
• Review and verifypolicy documents foraccuracy and completeness.
• Coordinate with underwriters, insurance companies, agents, and customers.
• Handle policy issuance, premium collection, and documentation.
• Discover more about life at Aditya Birla Group