Customer Service Executive

Tata Capital; Coimbatore District; On-site; INR 180,000 - 280,000; Full time

Job summary

Tata Capital in India seeks a candidate to work under supervision to identify customers for potential business, collect and validate documents as per norms, and log cases for disbursement. You will assist in sanction ratio fulfilment and cross-sell multiple products under guidance. The role includes empanelment of new vendors and ensuring RBI/audit compliance.

Ideal for graduates seeking on-site experience in a banking sales/support role with opportunity for growth within the Tata group.

Qualifications

• Undergraduate or graduate in any discipline.

Responsibilities

• Identify the customers for potential business with help of Supervisor/Manager.
• Collect the documents from Customers and validate as per the organization norms.
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil the - the Sanction ratio as per organisation requirement.
• Meeting the Customer requirements cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Education

Under Graduate/ Graduate in any discipline

Job description

Perform the following under the guidance/direction of Supervisor/Manager

• - With help of Supervisor/ Manager, Identify the customers for protentional Business
• - Collect the documents from Customers and validate as per the organization norms
• - Logging the case in the system as per SOP and follow the process for disbursement.
• - Fulfil - the Sanction ratio as per organisation requirement
• - Meeting the Customer requirements cross- sell multiple products, under the guidance of Supervisor/ Manager.
• - With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• - With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Under Graduate/ Graduate in any discipline

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