Customer Service Executive

Tata Capital; Ahmedabad District; On-site; INR 300,000 - 420,000; Full time

Job summary

Tata Capital in Ahmedabad invites applications for a compliance-conscious role performed under the supervision of a Supervisor/Manager. The job involves engaging with customers to identify potential business, collecting and validating documents, logging cases in the system, and guiding disbursement processes.

You should be an undergraduate or graduate in any discipline, ready to learn, and willing to work with vendors and cross-sell products while adhering to audit and RBI regulations.

Qualifications

• Undergraduate or graduate degree in any discipline.
• Willing to learn and follow SOPs.

Responsibilities

• Identify customers for potential business with supervisor guidance.
• Collect and validate documents per organization norms.
• Log cases in the system as per SOP and follow disbursement process.
• Meet customer requirements and cross-sell multiple products with guidance.
• Empanel new vendors and build relationships with them with supervisory support.
• Ensure compliance with Audit/RBI regulations with guidance.

Education

Undergraduate/Graduate in any discipline

Job description

Perform the following under the guidance/direction of Supervisor/Manager

• - With help of Supervisor/ Manager, Identify the customers for protentional Business
• - Collect the documents from Customers and validate as per the organization norms
• - Logging the case in the system as per SOP and follow the process for disbursement.
• - Fulfil - the Sanction ratio as per organisation requirement
• - Meeting the Customer requirements cross- sell multiple products, under the guidance of Supervisor/ Manager.
• - With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• - With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Under Graduate/ Graduate in any discipline

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.