Customer Service Executive - ILMSCV Finance

Tata Capital; Ratlam; On-site; INR 150,000 - 210,000; Full time

Job summary

Tata Capital is seeking a junior professional to assist in the disbursement of loans with supervision to ensure low delinquency. You will collect documents, log cases in the system, and help meet customer needs while supporting cross-sell initiatives.

You will also participate in empanelment of new vendors and collaborate with a supervisor to ensure adherence to Audit and RBI regulations.

Qualifications

• Undergraduate/Graduate in any discipline required.
• Candidate will assist in loan disbursement processes and work under supervision.

Responsibilities

• Assist in the disbursement of loans with minimum delinquency under guidance of Supervisor/Manager.
• Log cases in the system as per SOP and follow the process for disbursement.
• Meet customer requirements and assist in cross-selling multiple products under supervision.
• With supervisor/manager, participate in empanelment of new vendors and develop relationships.
• Ensure compliance to all Audit / RBI regulations under guidance.

Education

Undergraduate/Graduate in any discipline

Job description

Description.

txt Qualification.

txt Responsibilities.

txt To help the Supervisor / Manager for the disbursement of Loans with minimum delinquency.

• Under Graduate/ Graduate in any discipline Perform the following under the guidance/direction of Supervisor/Manager - With help of Supervisor/ Manager, Identify the customers for protentional Business - Collect the documents from Customers and validate as per the organization norms - Logging the case in the system as per SOP and follow the process for disbursement.
• - Fulfil - the Sanction ratio as per organisation requirement - Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• - With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them - With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.