Customer Service Executive - Growth

Tata Capital; New Delhi; Sur place; INR 300 000 - 550 000; Plein temps

Résumé du poste

Tata Capital in Delhi is seeking a candidate to support field operations under supervision. The role involves identifying customers for potential business, collecting and validating documents, and logging cases into the system as per SOP.

You will assist in disbursement processes, aim to meet customer needs, and help with cross-selling multiple products, vendor empanelment, and ensuring RBI/audit compliance.

Responsabilités

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Formation

Under Graduate/ Graduate in any discipline

Description du poste

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Under Graduate/ Graduate in any discipline