Customer Service/Customer Support - Internship

Aware; Hyderabad; On-site; INR 112,000 - 167,000; Full time

Benefits offered by this job

Certificate

Letter of recommendation

Informal dress code

Job summary

Wcommerce is offering a full-time, in-office internship in Hyderabad for 3 months. The selected intern will engage with creators via calls, chats, and Google Meet sessions, guiding them through storefront setup, pricing, and publishing.

You will log interactions in CRM, follow up with inactive creators, and share weekly insights on activation strategies. Eligibility includes availability for 3 months, willingness to start between Oct 19 and Nov 23, and welcome for women starting or restarting

Qualifications

• Full-time in-office internship.
• Can start between 19 Oct 2026 and 23 Nov 2026.
• Duration of 3 months.
• Women starting/restarting career welcome.

Responsibilities

• Call, chat and set up Google Meet sessions with newly acquired creators to understand their goals and blockers.
• Walk creators through setup: storefront, first product listing, pricing and publishing.
• Follow up with inactive creators and bring them back with calls, WhatsApp and email.
• Run onboarding and feature-education sessions on GMeet.
• Log every interaction, status and creator feedback in the tracker or CRM.
• Share weekly insights on why creators drop off and what helps them activate.

Skills

MS-Office

English Proficiency

Hindi Proficiency

Job description

About the internship:

Selected intern's day-to-day responsibilities include:

• Call, chat and set up Google Meet sessions with newly acquired creators to understand their goals and blockers.
• Walk creators through setup: storefront, first product listing, pricing and publishing.
• Follow up with inactive creators and bring them back with calls, WhatsApp and email.
• Run onboarding and feature-education sessions on GMeet.
• Log every interaction, status and creator feedback in the tracker or CRM.
• Share weekly insights on why creators drop off and what helps them activate.

Who can apply:

Only those candidates can apply who:

1. are available for full time (in-office) internship
2. can start the internship between 19th Oct'26 and 23rd Nov'26
3. are available for duration of 3 months
4. have relevant skills and interests
5. * Women wanting to start/restart their career can also apply.

Stipend:

INR₹ 10,000 - 15,000 /month

Deadline:

2026-11-18 23:59:59

Other perks:

• Certificate
• Letter of recommendation
• Informal dress code

Skills required:

• MS-Office
• English Proficiency (Spoken)
• Hindi Proficiency (Spoken)

Other Requirements:

1. Students and fresh graduates
2. Available for 3 months of full-time work
3. Prior experience in customer success, sales or support is a plus, not a requirement

About Company:

Wcommerce is a commerce tech platform with a multi-tenant architecture enabling 30000+ meta native storefronts.