E-Commerce Operations - Internship

Lotus Sutra; Mumbai; On-site; INR 112,000 - 134,000; Full time

Benefits offered by this job

Certificate

Letter of recommendation

Informal dress code

Job summary

Lotus Sutra in Mumbai offers a full-time in-office internship for a duration of 6 months. The intern will manage order processing, packing, dispatch, and order tracking while handling customer queries via WhatsApp and other channels.

The role includes inventory upkeep and support for e-commerce operations, with a focus on accuracy and timely fulfillment. Eligibility specifies female candidates only, available to start between Oct 21, 2026 and Nov 25, 2026, and able to work from the Churchgate

Qualifications

• Fresh graduates welcome.
• Female candidates only.
• Strong written and verbal communication skills.

Responsibilities

• Manage daily order processing, packing, and dispatch.
• Handle customer queries via WhatsApp and other channels.
• Maintain inventory records and monitor stock levels.
• Ensure accurate and timely order fulfilment.
• Assist with day-to-day e-commerce operations and admin tasks.

Skills

MS-Office

English Proficiency (Spoken)

English Proficiency (Written)

Job description

About the internship:

Selected intern's day-to-day responsibilities include:

• 1. Manage daily order processing, packing, dispatch, and order tracking.
• 2. Handle customer queries and provide timely assistance via WhatsApp and other communication channels.
• 3. Maintain inventory records, monitor stock levels, and coordinate stock updates.
• 4. Ensure accurate and timely order fulfilment.
• 5. Assist with day-to-day e-commerce operations and administrative tasks.

Who can apply:

Only those candidates can apply who:

• are available for full time (in-office) internship
• can start the internship between 21st Oct'26 and 25th Nov'26
• are available for duration of 6 months
• are from Mumbai only
• have relevant skills and interests

Stipend:

INR₹ 10,000 - 12,000 /month

Deadline:

2026-11-20 23:59:59

Other perks:

• Certificate
• Letter of recommendation
• Informal dress code

Skills required:

• MS-Office
• English Proficiency (Spoken) and English Proficiency (Written)

Other Requirements:

• 1. FEMALE candidate; fresh graduates are welcome to apply.
• 2. Good written and verbal communication skills.
• 3. Strong organisational skills and attention to detail.
• 4. Basic computer skills and familiarity with MS Excel.
• 5. Must be available to work FULL-TIME from our Churchgate office.

About Company:

We are a small sized company in the retail space. We are based in South Mumbai and are into fashion jewelry.