Customer Service - Chat

Guideline Inc; Thane; On-site; INR 234,000 - 279,000; Full time

Job summary

Guideline Inc. is hiring for a Chat Process Associate in Thane to support a gas and electricity customer service stream. The role involves shifts from 7am to 3am on a rotational basis and requires candidates to undergo HR, OPS, and written interviews at the Thane site.

Qualifications include HSC or Graduate with 1 year of experience, with age up to 40. Salary ranges from 21,000 to 25,000 INR per month, depending on experience and last drawn.

Qualifications

• HSC or Graduate with 1 year of experience.

Responsibilities

• Face to face interview at Thane location.
• Rounds of interview - HR / OPS / Writex.

Education

HSC/Graduate with 1 year exp

Job description

Opening with Chat Process

* Process: Utility - Gas and Electricity (Chat Process)

* Shift: 7am to 3am rotational

* Wk off: 2 rotational off

* Quality: Cluster 3

* Job location: Thane

* Salary: upto 21k to 25k (Depends on Exp and last drawn )

* Qual : HSC / Grad with 1 year exp

* Age upto 40

* Rounds of interview - HR / OPS / Writex

Boundary:

Central - Dadar to Badlapur

Western - Borivali to Nalasopara

Harbour - Wadala road to Panvel

Trans harbour - Thane to Kharghar

Face to Face interview at Thane location