Customer Service Associate

Digitide; Dadri; On-site; INR 180,000 - 300,000; Full time

Job summary

Digitide is seeking a Customer Service Associate in Uttar Pradesh to be the frontline face of our customer care team. You will handle inquiries, provide accurate information, and help resolve issues to ensure client satisfaction.

You will join a global AI-led solutions company with a focus on innovation, collaboration, and delivering results for customers across industries. Training and career development are supported.

Job description

Job Description:

As a Customer Service Associate, you will be the face of Digitide Solutions, representing the companys commitment to customer satisfaction. Your role is crucial in maintaining strong relationships with our clients and ensuring their needs are met. You will be responsible for handling a variety of customer inquiries, providing timely and accurate information, and offering effective solutions to any issues that arise.

Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.

For over 20 years, we've been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we've been able to help our customers master the digital age and stay ahead of the curve.

With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We're more than just a service provider we're a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.

Requirements: