Customer Service Associate

Accenture in India

Bengaluru

On-site

INR 250,000 - 450,000

Full time

3 days ago
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Job summary

Accenture PLC in Bengaluru is seeking a Customer Service Associate to support Retirement Planning Services. The role requires 1 to 3 years of experience and a completed graduation.

The candidate will perform routine problem solving, work within a team, and handle daily tasks under guided instruction, with rotational shift exposure as needed.

Qualifications

  • Any Graduation required.
  • 1 to 3 years of experience in related field.

Responsibilities

  • Solve routine problems largely through precedent and general guidelines.
  • Interact within your team and direct supervisor; contribute as an individual with a focused scope of work.
  • Support the retirement planning lifecycle including plan setup, enrollment, and member servicing.

Skills

Retirement Planning Services

Education

Any Graduation

Job description

Skill required:

Retirement Solutions - Retirement Planning Services

Designation:

Customer Service Associate

Qualifications:

Any Graduation

Years of Experience:

1 to 3 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?
  • Retirement solution is a comprehensive process to understand how much money you will need when you retire, Retirement solution also helps you identify the best
  • Retirement solution is a comprehensive process to understand how much money you will need when you retire Retirement solution also helps you identify the best
  • Covers the full range of services needed throughout a plans life, including plan development & enhancement, sales & marketing, plan sponsor institutional client onboarding management, participant enrollment management, sponsor and member servicing & reporting.
  • Their products consist of individual retirement accounts (Roth IRA), college savings accounts, guaranteed investment contracts, fixed & variable deferred annuities (qualified & non qualified), as well as corporate retirement funds. What are we looking for?
  • Primary skill - Retirement Planning Services - P1
  • In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
  • Your expected interactions are within your own team and direct supervisor.
  • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments.
  • The decisions that you make would impact your own work.
  • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work.
  • Please note that this role may require you to work in rotational shifts Roles and Responsibilities:
  • In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
  • Your expected interactions are within your own team and direct supervisor.
  • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments.
  • The decisions that you make would impact your own work.
  • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work.
  • Please note that this role may require you to work in rotational shifts
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