Customer Serv Ops Associate

Anite; Gurugram District; On-site; INR 600,000 - 800,000; Full time

Job summary

Keysight Technologies in India is seeking a customer service professional to handle administrative tasks and provide effective support to our clients. You will apply planning and judgment to resolve issues and ensure service quality across multiple touchpoints.

The role requires 2–3 years of relevant experience and proficiency with Salesforce, Oracle EBS, and MS Office. This is a full-time position based in Gurugram, with standard corporate benefits and growth opportunities.

Qualifications

• Bachelor's degree or equivalent required.
• Typically 2-3 years relevant experience.
• Proficient with Salesforce, Oracle EBS, and MS Office.

Responsibilities

• Determines and develops approaches to administrative customer service assignments
• Responsible for customer service tasks which require planning and judgment
• Solves a broad range of customer service problems varying in scope and complexity

Skills

Customer service oriented

Communication skills

Education

Bachelor's degree or equivalent

Tools

Salesforce

Oracle EBS

MS Office

Job description

Job Description:

Overview

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Responsibilities

• Determines and develops approaches to administrative customer service assignments
• Responsible for customer service tasks which require planning and judgment
• Solves a broad range of customer service problems varying in scope and complexity

Qualifications

• Bachelors or University Degree or equivalent.
• Typically 2-3 years relevant experience.
• Requires general proficiency with tools, systems and procedures to accomplish job (Salesforce, Oracle EBS, MS Office).

Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***

Requirements: