Customer sales Associate - Pragathi nagar 2

Greytip Software Private Limited; Hyderabad; On-site; INR 180,000 - 300,000; Full time

Benefits offered by this job

Sales incentives

Job summary

Greytip Software Private Limited is seeking a Customer Sales Associate for Pragathi Nagar 2. The role emphasizes excellent customer service, helping customers choose eyewear, and supporting the store team to hit targets.

Candidates should be graduates with strong communication skills and fluency in English. The position requires daily customer interactions, follow-ups, and adherence to store SOPs. Growth incentives and sales bonuses may be offered based on performance.

Qualifications

• Graduate with pleasant personality and good communication skills.

Responsibilities

• Provide excellent customer service and assist customers in selecting eyeglasses and sunglasses.
• Assist store team in achieving store targets.
• Follow store SOPs and escalate customer queries as needed.
• Follow up with customers for feedback and improve NPS.
• Coordinate with Retail Sales Representatives during peak times.
• Aim to meet monthly and annual sales targets as planned.

Skills

Fluent English

Education

Graduate

Job description

Customer sales Associate - Pragathi nagar 2

Job ID - 1362

Reporting to Store Manager

• Ensuring that all customers are given the best in customer service
• Assisting the customers in selecting eyeglasses and sunglasses
• Working with the store team in assisting them in achieving the store targets
• Working along with the team members and the store manager in following the store SOP's
• Ensuring customer queries are handled and escalated and solved at the store level.
• Performing follow-up calls with customers on feedback and ensuring a higher NPS for the store.
• Team up with co-workers to ensure proper customer service.
• Responsible for achieving the monthly and annual sales targets as planned.
• Follow-up on customer enquiries every day and make sure marketing SMS blasts are sent as per management direction.
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times).
• The candidate must be Graduate with pleasant personality and good communication skills, Must be fluent in English.
• Greeting customers and find out the needs.

Ensuring high levels of customer satisfaction through excellent sales service.

Job Benefits & Perks & Sales incentives