Customer Relationship Officer Parvathipuram Manyam

CSB Bank; Parvathipuram Manyam; Presencial; INR 180.000 - 300.000; Jornada completa

Descripción de la vacante

CSB Bank in India is seeking a customer service oriented professional to manage branch servicing and relationship activities, understanding customer requirements and recommending banking solutions. You will facilitate service delivery while ensuring regulatory compliance.

The role involves servicing branch customers, mapping areas for acquisition, completing AOF/KYC and CKYC submissions, cross-selling insurance/investments, activating digital banking, and managing portfolios within defined TATs.

Formación

• Graduate with any specialization.
• Experience Range: 1 to 5 Years (Sales/ Service)

Responsabilidades

• Servicing Branch Customers and maintaining branch operation in-line with Audit Compliance requirements.
• Execute area mapping, cold calls and BTL activities to meet acquisition targets.
• Complete accurate AOF/KYC and ensure CKYC submission without errors.
• Cross-sell insurance/investments and activate digital banking for all new customers.
• Manage assigned portfolio for balances, usage and service requests within TAT.

Educación

Graduate (Any Specialisation)

Descripción del empleo

Job Description:

To manage customer servicing and relationship activities through understanding customer requirements, recommending suitable banking solutions, facilitating service delivery and ensuring compliance with regulatory and Bank policies.

Responsibilities

• Servicing Branch Customers and maintaining branch operation in-line with Audit Compliance requirements.
• Execute area mapping, cold calls and BTL activities to meet acquisition targets.
• Complete accurate AOF/KYC and ensure CKYC submission without errors.
• Cross‑sell insurance/investments and activate digital banking for all new customers.
• Manage assigned portfolio for balances, usage and service requests within TAT.

Qualifications

Experience Range : 1 to 5 Years (Sales/ Service)

Qualifications :Graduate (Any Specialisation)

Requirements: