Customer Relationship Officer Parvathipuram

CSB Bank; Parvathipuram Manyam; On-site; INR 250,000 - 600,000; Full time

Job summary

CSB Bank in India is seeking a Branch Sales/Service executive to service branch customers and drive new-to-bank acquisition for CASA, term deposits, and loans through referrals and cross-selling. You will ensure compliance and smooth operations while engaging customers to meet targets.

The role involves performing AOF/KYC, CKYC submissions, and proactive engagement to convert leads. Experience in sales or service and a graduate qualification are preferred for this position.

Qualifications

• 1 to 5 years experience in sales or service.
• Graduate degree in any specialization.

Responsibilities

• Servicing branch customers and maintaining branch operations in line with Audit Compliance requirements.
• Execute area mapping, cold calls and BTL activities to meet acquisition targets.
• Complete accurate AOF/KYC and ensure CKYC submission without errors.
• Cross-sell insurance/investments and activate digital banking for all new customers.
• Manage assigned portfolio for balances, usage and service requests within TAT.

Skills

Sales

Customer service

Education

Graduate (Any Specialisation)

Job description

Job Description:

Servicing Branch Customers, Drives new‑to‑bank acquisition for CASA/TD/loans through referrals and cross‑sell; maintains a service‑oriented portfolio with proactive engagement and lead conversion.

Responsibilities

• Servicing Branch Customers and maintaining branch operation in-line with Audit Compliance requirements.
• Execute area mapping, cold calls and BTL activities to meet acquisition targets.
• Complete accurate AOF/KYC and ensure CKYC submission without errors.
• Cross‑sell insurance/investments and activate digital banking for all new customers.
• Manage assigned portfolio for balances, usage and service requests within TAT.

Qualifications

Experience Range : 1 to 5 Years (Sales/ Service)

Qualifications :
Graduate (Any Specialisation)