Customer Relationship Manager

Soha Realty; Faridabad District; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Soha Realty in Gurugram (Delhi NCR) seeks an energetic Customer Success/Operations professional with 2-7 years of experience. The role focuses on maintaining strong customer relationships, driving satisfaction and retention, and coordinating engagement strategies with cross-functional teams.

UG graduates are welcome; the position offers an opportunity to work in a dynamic real estate development company. Location is Gurugram, supporting the growth of long-term client value and service excellence.

Qualifications

• UG: Any Graduate.

Responsibilities

• Manage customer relationships through CRM software
• Drive customer satisfaction & retention
• Collaborate with teams on engagement strategies
• Ensure exceptional service at every touchpoint

Education

Any Graduate

Job description

Responsibilities

• Manage customer relationships through CRM software
• Drive customer satisfaction & retention
• Collaborate with teams on engagement strategies
• Ensure exceptional service at every touchpoint

Role Category

Customer Success, Service & Operations - Other

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Soha Group is a real estate development company focused on thoughtfully planned spaces that balance quality, design, prime location, and long-term value.

Website: sohagroup.in

Address: B-27, Ground Floor, Vipul Plaza, Sec 81, Faridabad 121002

Salary & Location

2-7 Yrs 7-11 Lacs P.A. Gurugram, Delhi / NCR