Customer Relationship Executive (1-2 Year Experience)

Urban Space Builders; Chennai District; On-site; INR 300,000 - 420,000; Full time

Job summary

Urban Space Builders is seeking a Customer Relationship Executive in Chennai to understand client requirements, liaise with internal teams, and drive high engagement with clients. The role involves collaborating with the Sales, Costing, and Architect teams, attending daily meetings, and generating engagement reports.

The ideal candidate has 1–2 years in customer relationship management, strong communication, and interpersonal skills, with a degree in any discipline.

Qualifications

• 1–2 years of experience in customer relationship management, preferably in construction or real estate.
• Degree in any discipline; Civil Engineering graduates preferred.
• Based in Chennai or willing to relocate.

Responsibilities

• Understanding customer requirements effectively.
• Collaborating with Client, Sales Team, Costing Staff, and Architect Team.
• Attending daily performance meetings with Sales and Operations Teams.
• Generating client handling and engagement reports.
• Building and maintaining high levels of customer engagement and relationships.

Skills

Customer relationship management

Communication skills

Interpersonal skills

Cross-functional collaboration

Education

Bachelor's degree in any discipline

Civil Engineering degree (preferred)

Job description

About Us:

We are seeking a proactive and customer-focused Customer Relationship Executive to join Urbanspace Builders. The ideal candidate will be responsible for understanding customer requirements, collaborating with internal teams, ensuring high client engagement, and contributing to business development through strong relationship management.

Responsibilities

• Handling and understanding customer requirements effectively.


• Collaborating closely with the Client, Sales Team, Costing Staff, and Architect Team.


• Attending daily performance meetings with the Sales and Operational Teams.


• Generating client handling and engagement reports.


• Building and maintaining high levels of customer engagement and relationships.

Requirements

• 1–2 years of relevant experience in customer relationship management, preferably in the construction or real estate sector.


• Strong communication and interpersonal skills.


• Ability to collaborate across departments and manage client expectations effectively.


• Degree in any discipline (Civil Engineering graduates will be given higher preference).


• Based in Chennai or willing to relocate.