Customer Relationship Executive

Classic Marble Company; Thane, Navi Mumbai, Mumbai; On-site; INR 260,000 - 380,000; Full time

Job summary

Classic Marble Company is seeking a Customer Relationship Executive to manage social media accounts, handle communications, and prepare marketing reports from its Bhandup Head Office. You will support lead generation efforts and coordinate with clients via phone while maintaining accurate records.

The role requires strong English communication, Excel proficiency, and good organizational skills to manage multiple tasks in a marketing environment.

Qualifications

• Good communication skills in English.
• Proficient in Microsoft Excel and other Microsoft Office applications.
• Comfortable coordinating with clients over phone calls.
• Able to maintain reports accurately and efficiently.
• Willing to support the team with any additional tasks as required.
• Good organizational skills with the ability to manage multiple responsibilities.

Responsibilities

• Manage Instagram, Facebook, and other social media accounts.
• Monitor and respond to social media inquiries.
• Handle official email communications.
• Prepare weekly and monthly marketing reports.
• Coordinate intervention opportunity calls and maintain records.

Skills

Good communication

Phone coordination

Reporting accuracy

Team support

Organization

Tools

Microsoft Excel

Microsoft Office

Job description

Job Description

Job Title

Customer Relationship Executive

Department :Marketing

Job Location: Bhandup Head Office

Job Summary:

Responsibility for managing social media platforms, handling marketing communications, preparing reports, coordinating promotional activities, and supporting lead generation initiatives.

Key Responsibilities

• Manage Instagram, Facebook, and other social media accounts.
• Monitor and respond to social media inquiries.
• Handle official email communications.
• Prepare weekly and monthly marketing reports.
• Coordinate intervention opportunity calls and maintain records.

Required Skills

• Good communication skills in English.
• Proficient in Microsoft Excel and other Microsoft Office applications.
• Comfortable coordinating with clients over phone calls.
• Able to maintain reports accurately and efficiently.
• Willing to support the team with any additional tasks as required.
• Good organizational skills with the ability to manage multiple responsibilities.

Joining Requirement :

Immediate / Within 15 days.