Customer Relationship Executive

Ipcsglobal Solutions; Salem; On-site; INR 250,000 - 420,000; Full time

Job summary

IPCS Global is seeking an Admission Counselor to join our Sales & Marketing team in person at our Salem, India location. The candidate should have at least 1 year of experience in EdTech, with strong student counselling and lead management skills.

The role emphasizes walk-in, telephonic and online enquiries, lead follow-ups, and achieving monthly admission targets. The successful candidate will maintain relationships with students, referrals, colleges, and corporate partners, while supporting

Qualifications

• Minimum 1 year of experience in EdTech industry.
• Experience in academic counselling or student admissions preferred.
• Excellent communication and interpersonal skills.
• Strong sales and target-oriented approach.
• Good follow-up and relationship management skills.
• Good convincing and negotiation skills.
• Ability to work independently and as part of a team.

Responsibilities

• Counsel prospective students and guide them in selecting suitable courses.
• Handle walk-in, telephonic, and online enquiries.
• Generate and follow up on leads through calls and other activities.
• Achieve monthly admission and sales targets.
• Maintain regular follow-ups with prospective and existing students.
• Handle referrals and course upgrades.
• Organize and support seminars, workshops, and webinars.
• Build relationships with colleges and corporate representatives.
• Maintain student and lead databases and prepare regular reports.
• Support branch-level marketing and sales activities.

Skills

Student counselling

Lead conversion

Follow-ups

Admissions

Communication skills

Interpersonal skills

Sales targets

Negotiation

Relationship management

Job description

IPCS Global is looking for a motivated and result-oriented Admission Counselor to join our Sales & Marketing team. The ideal candidate should have at least 1 year of experience in the EdTech industry, with strong skills in student counselling, lead conversion, follow-ups, and admissions.

Key Responsibilities

• Counsel prospective students and guide them in selecting suitable courses.
• Handle walk-in, telephonic, and online enquiries.
• Generate and follow up on leads through calls and other activities.
• Achieve monthly admission and sales targets.
• Maintain regular follow-ups with prospective and existing students.
• Handle referrals and course upgrades.
• Organize and support seminars, workshops, and webinars.
• Build relationships with colleges and corporate representatives.
• Maintain student and lead databases and prepare regular reports.
• Support branch-level marketing and sales activities.

Requirements

• Minimum 1 year of experience in the EdTech industry is mandatory.
• Experience in academic counselling or student admissions is preferred.
• Excellent communication and interpersonal skills.
• Strong sales and target-oriented approach.
• Good follow-up and relationship management skills.
• Good convincing and negotiation skills.
• Ability to work independently and as part of a team.

Work Location: In person