Customer Relationship Executive

Pagaar India; Mumbai; On-site; INR 100,000 - 300,000; Full time

Job summary

Platinus Technologies is seeking a Customer Relationship Executive in Malad, Mumbai. You will manage relationships with existing clients, ensure excellent service, and promote dental products. The role involves post-sales activities and coordinating with sales teams to achieve targets.

The ideal candidate has good English communication, a customer-service mindset, and the ability to multi-task in a fast-paced environment. Any Graduate with relevant experience is eligible.

Qualifications

• Excellent verbal and written communication skills.
• Willingness to handle challenges and multi-task.
• Experience in customer service; inbound calls preferred.

Responsibilities

• Manage relationships with existing clients and promote dental products.
• Act as single point of contact from design confirmation to handover.
• Handle customer interactions via email and phone calls; update status.

Skills

Telephonic communication

Fluent English

Customer service

Education

Any Graduate

Job description

# Customer Relationship Executive in MumbaiPlatinus TechnologiesAny GraduateMedical / Healthcare / HospitalExperience1-3 YearsSalary Package₹1,00,000 - ₹3,00,000 P.A.Work LocationMalad, Mumbai, MaharashtraJob TypeFULL TIMEPosted: 22/09/2026 Actively Reviewing ResumesJob ID: #51IXRHD5## Job DescriptionTarget Role:Customer Relationship Executive in MumbaiEligibility:Any GraduateDirect Process:0% Placement Charges**Positions: -**As a CustomerRelationship Executive, you will be responsible for managing relationshipswith existing clients, ensuring excellent customer service, and promoting thecompany’s dental product offerings. You will play a key role in maintaininglong-term relationships with dental professionals, distributors, and otherstakeholders, ensuring their satisfaction with products and services, andsupporting the sales team in achieving targets.**Roles &Responsibilities: -**· Good Command in telephonic Communication with Fluent English and a, customer service experience.· To lookafter the wholegamut of CRM function. She will be responsible for post-sales activities.· Developing harmonious relation with customers.· Acts as a singlepoint of contactfor clients rightfrom design confirmation until handing over.· Handling Customer Interaction via e-mails, phone calls.· Maintaining thetrack sheet. Updating the project statuson a regular basis· Implementation of the processlaid down for dealing withcustomers, ensuring timelyresponse· to all their queries in a transparent manner.· Resolving customer complaints quickly andefficiently. Keeping customers updated on the project status.**Education and Experience: -**· The candidate should possess excellent verbal and written communication skills.· The idealcandidate should be ready to accept challenges and possess excellent interpersonal skills and theability to multi-task.· Experience required Minimum 6month· Experience in Customer servicehandling Inbound callsMatched Job Search Keywords:Customer Relationship Executive Vacancy in MumbaiMedical / Healthcare / Hospital in MumbaiMumbai Jobs with Direct HRCustomer Relationship Executive Salary ₹1,00,000 - ₹3,00,000 P.A.Free Job Apply 2026