Customer Relationship Executive

Byovet Medical Technologies; Hyderabad; Presencial; INR 167.000 - 279.000; Jornada completa

Descripción de la vacante

Byovet Medical Technologies in Hyderabad is seeking a proactive telecalling professional to join our sales team. You will follow up on leads generated via the website, Google Ads, social media, and IndiaMART, and make outbound calls to veterinary doctors, clinics, animal hospitals, distributors, and other potential customers.

This role requires fluent English and Hindi, strong verbal and interpersonal skills, and the ability to manage CRM records and basic MS Excel tasks.

Formación

• 1–2 years of telecalling, telesales, customer support, or lead generation experience preferred.
• Fluency in English and Hindi is mandatory.
• Strong verbal communication, interpersonal, and persuasion skills.
• Basic computer knowledge including MS Excel, MS Office, and CRM tools.
• Ability to handle outbound calls, follow-ups, and customer interactions confidently.
• Target-oriented, self-motivated, and eager to learn.
• Experience in healthcare, veterinary products, or B2B sales will be an added advantage.

Responsabilidades

• Follow up with leads generated through the company website, Google Ads, social media platforms, and IndiaMART.
• Make outbound calls to veterinary doctors, veterinary clinics, animal hospitals, distributors, and other potential customers.
• Understand customer requirements and communicate relevant product information.
• Generate qualified leads and schedule follow-ups to support the sales team.
• Maintain accurate customer details, call records, and follow-up updates in CRM software or Excel.
• Build and maintain positive relationships with prospective and existing customers.
• Coordinate with the sales team to convert leads into business opportunities.
• Achieve monthly calling, lead generation, and conversion targets.
• Respond professionally to customer queries and ensure timely follow-ups.

Conocimientos

Telecalling

Lead generation

Communication skills

English language

Hindi language

CRM tools

MS Excel

Interpersonal skills

Herramientas

CRM software

MS Excel

MS Office

Descripción del empleo

Role & responsibilities

• Follow up with leads generated through the company website, Google Ads, social media platforms, and IndiaMART.
• Make outbound calls to veterinary doctors, veterinary clinics, animal hospitals, distributors, and other potential customers.
• Understand customer requirements and communicate relevant product information.
• Generate qualified leads and schedule follow-ups to support the sales team.
• Maintain accurate customer details, call records, and follow-up updates in CRM software or Excel.
• Build and maintain positive relationships with prospective and existing customers.
• Coordinate with the sales team to convert leads into business opportunities.
• Achieve monthly calling, lead generation, and conversion targets.
• Respond professionally to customer queries and ensure timely follow-ups.

Candidate Requirements

• 1-2 years of experience in telecalling, telesales, customer support, or lead generation is preferred.
• Freshers with excellent communication skills and a positive attitude may also apply.
• Fluency in English and Hindi is mandatory.
• Strong verbal communication, interpersonal, and persuasion skills.
• Basic computer knowledge, including MS Excel, MS Office, and CRM tools.
• Ability to handle outbound calls, follow-ups, and customer interactions confidently.
• Target-oriented, self-motivated, and eager to learn.
• Experience in healthcare, veterinary products, or B2B sales will be an added advantage.